About AIA Holdings

Formed in 2003, AIA Holdings (dba, AIA Surety) is a leading surety bond managing general agency for Allegheny Casualty Company. AIA Surety develops, services and maintains a diverse and collaborative group of surety and insurance assets and services, uniquely focused on delivering the highest levels of innovation and customer service in their respective markets.

AIA Surety’s team consists of a group of surety thought leaders and innovators. From finance to technology to marketing to operations, AIA’s innovative approach to surety and insurance services is truly differentiating and paving the way for the future of surety.

Experience
As a national managing general agency for both International Fidelity Insurance Company and Allegheny Casualty Company, AIA has been leading the way in the surety business for decades. From contract surety to commercial surety to bail surety, AIA’s diverse product and industry experience truly sets the company apart. Couple that with an average employee tenure of over 15 years and you have one of the industry’s most experienced and trusted partners. AIA Surety is uniquely positioned for long term sustained growth and success.

Innovation
One aspect that truly distinguishes AIA Surety from the competition is the commitment to technology innovation that is designed specifically for the surety industry. While some might describe AIA as a surety that understands technology and others might describe us as a technology company in the surety business, one thing for sure… if there is a way to utilize technology to make a process more efficient and effective, the AIA team will figure it out. From agency and surety management software to claims processing to marketing lead management, AIA Surety is constantly pushing the envelope to make our partners and agents the best in the business.

Service
With its unique “service-focused” approach to management, AIA puts the surety customer and agency at the center of everything. This includes providing customers with products and services they need and agents with the knowledge, tools, and commitment they need to grow their business and succeed. AIA prides itself on building long-term relationships with both its customers and its family of agents that foster trust and confidence.

AIA’s Agent Support Team (AST) is a dedicated, extensively trained customer service group designed to offer surety customers and agents assistance in all aspects of surety. AST members provide the highest level of service and are available 24 hours a day, 7 days a week, 365 days a year. Each and every person is dedicated to providing the best service to agents.