It is Wednesday evening around 11:00 in the evening and I just got off the phone regarding a large bond approval with one of our agents. As I sit here now, I can’t help but think about what had just happened. An agent needed something and we were there to help them. I know it sounds simple, but the more I think about it, I can’t help but wonder why everyone in our industry does not take this same approach. In fact, just the other day I learned that several of our competitors don’t provide 24/7 agent support…even more shocking to me was that even fewer offer 24/7 transfer bond and large bond approval services. If a bail bond surety exists to support and service its agents than how do you put a limit on the hours you provide those services?
How Far Does Your Bail Bond Insurance Company Go For You?
I am pleased to know that we have made it a point to be available to our agents when and where they need us. We know this is a business where the window of opportunity for writing a bond doesn’t follow a 9-5 schedule, and we know that our agents look to us to be available when they need us most.
Las week at the PBUS Convention in Las Vegas…
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